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First insights into the DACHSER platform
DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.
From concept to platform: the interface of the new DACHSER platform
For many years, DACHSER has been developing software and systems in-house that are tailored entirely to the needs of its customers. The DACHSER platform is a logical continuation of this philosophy. The platform is currently being developed in an agile project setup, i.e. in direct exchange with selected pilot customers.
Transparent one-stop solution
The DACHSER platform brings together the services of the Road Logistics and Air & Sea Logistics business fields in a user-friendly, modern interface. Supplemented by innovations such as end-to-end tracking across all freight routes, this creates a customized, digital one-stop solution for customers. DACHSER is thus taking a major step toward completely transparent flows of goods and data, especially with regards to intercontinental transports using different modes of transport.
The DACHSER platform is developed iteratively and in direct exchange with customers.
Product development is taking place within iterative testing and development phases. Since the start of the project, intensive research phases have been used to query customer needs and obtain feedback on product designs. Since April 2023, pilot customers have already been working with a first version of the platform. All research results are always incorporated into the subsequent development phase. This way of thinking and working is an expression of an agile, digital mindset that DACHSER is promoting throughout the company as part of its digitization strategy.
Ralf Messing, Team Leader eLogistics Consulting at DACHSER, demonstrates the dashboard at the transport logistic trade fair in Munich.
Highlight at transport logistic 2023
Insights into the new platform were offered for the first time at the leading transport logistic trade fair in Munich. DACHSER customers, interested parties, and the media were able to learn about the project's vision, development, and timeline roadmap on interactive screens.
Keeping our customers’ goods flows running reliably, always delivering a high level of quality, and occasionally making the impossible possible—that’s what DACHSER’s more than 30,000 employees strive for day in, day out. And by no means do we take all this for granted.
If Murat Kayki and his colleague Swapnali Kurale planned to meet in person, that would take time. A lot of time. More than seven hours in the air separate Nîmes in the south of France, where Kayki lives and works, from the Indian metropolis of Mumbai. They may come from different continents and different cultures, yet the two DACHSER employees have a lot in common. Both of them live and work in the city where they were born. It’s 38 years since Kayki came into the world in Nîmes as the son of Turkish immigrants. Today, he is head of DACHSER’s Nîmes and Avignon offices, and, like Kurale in Mumbai, has had quite a remarkable career.
With the acquisition of Brummer, the partner in the European Food Network for the transport of temperature-controlled food between Germany, Austria, and neighboring countries, DACHSER is strengthening its network for the transport and storage of food in Europe.